Contact
Email support@thestrait.net and include your device model, iOS version, app version and a short description of the issue.
The Strait
Support
Need help with ads, purchases, privacy choices, Game Center or gameplay? Start here.
Restore Remove Ads
Remove Ads is tied to the Apple Account you bought it with. From version 1.1, open Account & Extras on the mode selection screen and tap Restore Purchase. The app will tell you whether Remove Ads was restored. Make sure you are signed in with the same Apple Account.
Free escort ad
From version 1.1, you can watch one optional video ad per run for a free Armed Escort, even if you bought Remove Ads. If no video is available, try again a little later. You only get the escort if the video finishes.
Privacy choices
If Google's consent message applies in your region, you can review or change your ad choices from Privacy choices in Account & Extras or in the Arms Dealer tools sheet. See the Privacy Policy for details.
Game Center
Leaderboards require Game Center sign-in. Scores post when an Empire run ends or a Sprint finishes. If scores do not appear, check your Game Center account in iOS Settings and try again later.
Report a bug
Send a screenshot or screen recording if you can. The best reports include what happened, what you expected and what you tapped just before it happened.
Learn the game
New to the strait? Read how to play The Strait. More guides: oil tanker ship game, best oil tycoon game for iPhone, 15-minute strategy game and games like Turmoil.